In the process of retailing, the customer's step is to discover the customer's wishes and needs. Customers have different incentives to purchase. When the salesperson observes the purchase motives of the customer, the sale is completed. more easily. When determining customer requests and needs, customers need to be aware of one of the following purchase statuses: 1. The customer knows which product is needed. If this is the case, the customer will request the product soon. 2. Customer may be unstable. It needs a general product type; but the price, material, color is unstable about the specific details of the product that you want to buy. The most important detail for us is the customer. We do everything we can to ensure the comfort, peace and confidence of our customers. Their happiness is more important to us than anything.